- General iPad, iPhone, iPod, iTunes
- Content Management
- App Crashes
General iPad, iPhone, iPod, iTunes
Refer to this article by Apple: About File Sharing
In the Mail app, tap on the PDF attachment to see a preview of the PDF. Tap on the Actions button the upper right hand corner of the toolbar, and then tap on the "Open in…" menu item.
Scroll the list until neu.Annotate is shown. Tap on neu.Annotate. See below.
This will open a copy of the PDF attachment in neu.Annotate.
Many other apps, such as Safari, have an “Open in” menu item that allows a PDF to be open in neu.Annotate.
The "Open in..." menu list is limited to 10 apps. This list is scrollable. If an installed app does not appear in this list, the first thing is to try scrolling the list. If there are already 10 apps in this list, the remedy is to delete one of the apps that does appear in the list that you no longer need.
Sometimes it may be necessasary to restart you iPhone/iPad/iPod touch or to reinstall the app.
AirPlay Mirroring allows you to mirror the screen of your iPhone 4S or iPad 2 onto your TV via an AppleTV (2nd generation).
To setup and use Airplay, refer to the instuctions here.
From the home screen, tap on the action icon, select Backup.
This places a backup of all the app's contents to a file named <appname>.neubak; "neuNotes.neubak" for example. The file is accessible via iTunes File Sharing which you can use to copy the backup file to your computer for safe-keeping.
From the home screen, tap on the action icon, select Restore.
This restores the contents from a backup file named <appname>.neubak; "neuNotes.neubak" for example. The file is accessible via iTunes File Sharing which you can use to copy the backup file from your computer to the app.
Only content that does not already exists in the app will be restored; duplicates content is ignored.
Plus "+" applications look for both <appname+>neubak and <appname>.neubak files. This allows them to restore contents from the free version of the app.
- On device1 perform backup
- Copy the backup file from device1 to your computer, using iTunes File Sharing.
- Again, using iTunes File Sharing, copy the backup file to device2.
- On device2, perform a restore.
- In free app perform backup
- Using iTunes File Sharing, copy the backup file to your computer and then to the paid ("+") app
- In the paid app, perform restore
- While iCloud is still enabled, backup the files using the app's backup feature
- Turn off Settings>[app name]->iCloud
- Restore the files using the app's restore feature
The original files are still in iCloud, to remove them from iCloud:
- Go to Settings>iCloud>Storage & Backup>Manage Storage>[app name]
- Tap on Edit in the upper right corner
- Tap on Delete All
Please send us you crash logs so we can diagnose the problem, fix it, and/or assist you. Instructions for finding your crash logs can be found here.
If an app will not start, try the following:
- Restart the app
- Force Quit the app using these instructions
- Restart the app
- Restart the iPhone/iPad/iPod touch